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Doh i snapped my foot


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#61 Guest_robinhood75_*

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Posted 07 July 2011 - 01:17 AM

Got a letter today from the solicitor saying matalan still wont accept they was responsable, they say or claim it didnt happen on there land!!!

#62 stanmarsh14

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Posted 07 July 2011 - 01:33 AM

Case of just following a set plan bud.

TBH with retail parks, I was led to believe the buck is supposed to stop at the landlord's feet, and not the outside of the shop, where it all happened, but in any case, looking possible you may have to pull this one through court, and the solicitor will love that, as they get paid shit loads more (Basically double at least), if they win the case.

Your solicitor will almost certainly be consulting with a Barrister over this, just to make sure they are doing everything right, just like mine did.

Just out of interest, has that fence now been repaired?

#63 Guest_robinhood75_*

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Posted 07 July 2011 - 04:04 PM

Case of just following a set plan bud.

TBH with retail parks, I was led to believe the buck is supposed to stop at the landlord's feet, and not the outside of the shop, where it all happened, but in any case, looking possible you may have to pull this one through court, and the solicitor will love that, as they get paid shit loads more (Basically double at least), if they win the case.

Your solicitor will almost certainly be consulting with a Barrister over this, just to make sure they are doing everything right, just like mine did.

Just out of interest, has that fence now been repaired?



Yeah they are in talks with one at the minute, it had to go to s special office as they dont want to take it to court if they think they have a chance of not winnin. They said it had a very high chance of winning in my fav so they have decided to go to court and have been speaking to a barrister afik.


I didnt think it would be a quick bish bash bosh here is ur money. But i didnt think it would be as long as this. :(
The letter from matalan said that I was very drunk and that I was walking to a service area that is not open to the public. But what I said was the maps that was on google back then was old and didnt even have the big holiday inn next to matalan in the map and that had been there since 2008 I belive. I was using the map on my phone in a area I didnt know so how was I to know that it was a service area? All I could see from the map was some waste land and a path at the saide of matalan!! :policeman: :policeman: :policeman:

#64 stanmarsh14

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Posted 07 July 2011 - 04:14 PM

Yeah they are in talks with one at the minute, it had to go to s special office as they dont want to take it to court if they think they have a chance of not winnin. They said it had a very high chance of winning in my fav so they have decided to go to court and have been speaking to a barrister afik.


I didnt think it would be a quick bish bash bosh here is ur money. But i didnt think it would be as long as this. :(
The letter from matalan said that I was very drunk and that I was walking to a service area that is not open to the public. But what I said was the maps that was on google back then was old and didnt even have the big holiday inn next to matalan in the map and that had been there since 2008 I belive. I was using the map on my phone in a area I didnt know so how was I to know that it was a service area? All I could see from the map was some waste land and a path at the saide of matalan!! :policeman: :policeman: :policeman:


Now it's at this stage, I can probs see the case being settled by the year end, even if it goes to court, provided Matalan do not find some sort of wheeze to throw in to the ring.

"The letter from matalan said that I was very drunk and that I was walking to a service area that is not open to the public."

If it's not open to the public, then why the f*** is it ACCESSIBLE to the public, would be my argument? lol

Proves certainly in my eyes, they are negligent, by way of NOT SECURING properly, areas which they do not want joe public to access, and in any case, if part of your fence falls down in your own back yard and you are responsible for maintaining it, you would go fix the bloody thing, and not leave it like they have!

Yes, some may think this American idea of "f*** them all, sue them all" notion, is just to get money and drive insurance rates up, but by the same token as I found, when your only recourse in law left, is to sue the other party to get justice and to prevent something like this happening again, then you have to do what you have to do.

Edited by stanmarsh14, 07 July 2011 - 04:20 PM.


#65 Guest_robinhood75_*

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Posted 07 July 2011 - 04:48 PM

They also said it was strange that I left it three weeks untill i reported it to them. That was because I was unsure as what options I had. Also I could not get to the store to report it to them as I was on crutches and only went in after my first visit back to Cheltenham hospital.

#66 stanmarsh14

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Posted 07 July 2011 - 07:36 PM

They also said it was strange that I left it three weeks until i reported it to them. That was because I was unsure as what options I had. Also I could not get to the store to report it to them as I was on crutches and only went in after my first visit back to Cheltenham hospital.


They are just basically taking the piss now.

Apart from finding the store phone number (Sometimes quite hard to find the actual store phone at times), there was basically no other way in hell you could have informed them what went off.

Just like this rat infestation issue at the local william hills in town.... managed to find a contact e-mail, sent one off, automated reply, saying being passed to area manager, and that was the last I heard...... so I called the local environmental health dept, and got them to sort it :D

Edited by stanmarsh14, 07 July 2011 - 07:37 PM.


#67 Guest_robinhood75_*

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Posted 21 April 2012 - 07:06 PM

They are just basically taking the piss now.

Apart from finding the store phone number (Sometimes quite hard to find the actual store phone at times), there was basically no other way in hell you could have informed them what went off.

Just like this rat infestation issue at the local william hills in town.... managed to find a contact e-mail, sent one off, automated reply, saying being passed to area manager, and that was the last I heard...... so I called the local environmental health dept, and got them to sort it :D


Lol not sorted by years end but it is finally getting somewhere!!!

Got a letter today that said the solicitors had got an investigation company to go to the site to take videos/photos and then to send a report back to them. I got the report today which says that" This is a clear pathway towards the rear of the store and as a consequence we believe that Matalan should have foreseen that a lawful visitor to their premises or indeed a trespasser, would your client be describe as such, that they could have had access to that area which was at the time clearly accessible"

They also said " the fencing now appears to have been erected was laying on the ground across the pathway in an unlit area and which clearly posed a serious tripping hazard. It was therefore foreseeable that a member of the public could come into contact with it and the appropriate remedial action should have been taken by Matalan store which clearly they failed to do.

As a consequence we believe that all three conditions are clearly in favour of your client."

Sounds promising but wont keep my hopes up

#68 stanmarsh14

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Posted 21 April 2012 - 07:24 PM

In laymen's terms, they have more or less accepted responsibility, and admit their client was negligent, so assuming you are now done with your hospital treatment, case of arguing a settlement figure (Your solicitor will probs be in contact with a friendly Barrister who knows this area of law), based on similar cases to yours, and depending on the injury, and if it has any long term or permanent disability...... I would guess this will take 3 months tops.

Just remember though Rob..... it's not about money end of the day, but getting justice and people taking responsibility, and if this is the only way you can get that justice, then so be it.

Edited by stanmarsh14, 21 April 2012 - 07:25 PM.


#69 Guest_robinhood75_*

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Posted 21 April 2012 - 08:09 PM

In laymen's terms, they have more or less accepted responsibility, and admit their client was negligent, so assuming you are now done with your hospital treatment, case of arguing a settlement figure (Your solicitor will probs be in contact with a friendly Barrister who knows this area of law), based on similar cases to yours, and depending on the injury, and if it has any long term or permanent disability...... I would guess this will take 3 months tops.

Just remember though Rob..... it's not about money end of the day, but getting justice and people taking responsibility, and if this is the only way you can get that justice, then so be it.


Yeah I know what your saying stan, but the amount of pain and suffering I went trough when I had my cast was impossible. I have sever arthritis which affected my mobility when on crutches. It took me about 20 minutes to walk to the bus stop which was normally a 4 minute walk. I was house bound for months and I still get pain in the ankle when I walk for more than 20 or so minutes. This injury has made the arthritis in that ankle much worse and it often swells to a balloon.

I know they need to take responsibility for their actions but I can't help but feel angry they have let it go on for this long.

#70 Guest_robinhood75_*

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Posted 21 April 2012 - 08:12 PM

In laymen's terms, they have more or less accepted responsibility, and admit their client was negligent, so assuming you are now done with your hospital treatment, case of arguing a settlement figure (Your solicitor will probs be in contact with a friendly Barrister who knows this area of law), based on similar cases to yours, and depending on the injury, and if it has any long term or permanent disability...... I would guess this will take 3 months tops.

Just remember though Rob..... it's not about money end of the day, but getting justice and people taking responsibility, and if this is the only way you can get that justice, then so be it.


Opps just read your post again. It was my solicitor that hired and investigation company not Matalan. I think you was under the impression it was Matalan that had hired them. My solicitor hired them under the instructions of the people higher up ( the people responsible for my no win no fee) to make sure that the case has a chance of success if it went to court. They don't want to spend all that money on court barristers etc only to have it thrown out.

By the looks of it I think Matalan Chelt could be in line for a few words from their management.

#71 stanmarsh14

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Posted 21 April 2012 - 08:36 PM

Ahhhh right, so not out of the woods yet.

TBH will be foolish for them to drag their arses now, or it will cost em f*** loads more later in court, so looking at this, they will want to settle out of court, as it's much cheaper for them to do so.

The break has also aggravated a previous medical condition, so people will take more of an interest in that point.

#72 draytalon

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Posted 22 April 2012 - 03:21 AM

Well i think you should win your case as it clearly looks like Matalan's fault, if a woman in California can win £10.5million from Sony
because her pet poodle got wet when it rained and she put it in her microwave to dry it out, subsequently frying the poor dog to death and another woman wins £4.5million from McDonald's because she drove away from the drive through with a coffee she just bought and it spilled on her legs and burned her, and with your case it looks a lot worse than these stupid women over here in the states. When i lived in Aberdeen, Scotland, a woman tripped on a raised paving stone, she broke her big toe, she sued the Aberdeenshire council and won £1.5million, for a broken toe, what's a broken ankle with arthritis worth. Go dude, let's hope you win and i hope you get better.

#73 vectra666

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Posted 22 April 2012 - 07:19 AM

just been reading your past posts on this topic and looking at the pictures i,d say the broken fence IS matalan,s and it obviously is a security fence which was knocked/fallen down previously but not cleared away or put back up a health and safety issue if the fence was up you wouldn,t of gone through there which means its matalans negelgents/fault. i,ve got a accident waiting to happen where i live the communial steps leading upto our flats have slabs on top of them which are very loose at top top two steps so loose in fact you can pick them up. our landlords sanctuary housing ass... have come out and bodged them up about 3 times still loose. I called repair line several times saying its dangerous health n safety and if we fall down including our preggers neighbour we,ll be making a claim she said on phone, better call it an emergency repair even told our housing officer too look at it that was 6 weeks ago also it doesn,t help at night having no street light which was ran down in december finally got replaced in end of march but hasn,t got a sensor on top should,ve been a day or 2 to fix thats also 3 weeks ago like the black hole of calcutta lol. an accident waiting to happen me thinks if i or anyone falls down our steps we,ll claim and sue housing for dodgy steps and street lighting
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#74 Guest_robinhood75_*

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Posted 28 May 2012 - 09:09 PM

Some poor bugger has fallen down the same cellar as did 2 years ago. It's snapped in the same place as before along the weld and it looked like the weld was compromised looking at the picture to the left!! Hope this will not go against me in any way.

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#75 Guest_Lindt_*

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Posted 28 May 2012 - 09:38 PM

Wow this almost coming up 3 years ? Is this anywhere nearing to an end if so.. has it all been worth it.. like even if you did get 22k how much physical / mental time has been lost ? Just curious as I'm starting to learn time wise it's not been worth pursuing half these company's as just dealing with simple warranty returns & replacements is long and drawn out lol.. far exceeds my worth in time despite not doing much half the time :) but then having said that I guess you're a gambler ;) If you win does Matalan have to pay your legal and court fees ? how much of the money will you get to keep

Edited by Lindt, 28 May 2012 - 09:55 PM.


#76 stanmarsh14

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Posted 28 May 2012 - 10:32 PM

Wow this almost coming up 3 years ? Is this anywhere nearing to an end if so.. has it all been worth it.. like even if you did get 22k how much physical / mental time has been lost ? Just curious as I'm starting to learn time wise it's not been worth pursuing half these company's as just dealing with simple warranty returns & replacements is long and drawn out lol.. far exceeds my worth in time despite not doing much half the time :) but then having said that I guess you're a gambler ;) If you win does Matalan have to pay your legal and court fees ? how much of the money will you get to keep


Way these no win no fee cases work from my own experiences of one some 5 years back, costs are paid separate of any damages paid, so the solicitor is covered, and even if they do loose, chances are the solicitor has taken out an insurance policy to cover this.

#77 Guest_robinhood75_*

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Posted 28 May 2012 - 11:34 PM

Opps stupid me, I posted this in the wrong one. I thought this was the one where I fell down the cellar. This is in fact the one with the metal fence laying on the floor. With regards to this case with Matalan I've been ripped off. I called claim's direct and told them about the accident. I then got a call from a company saying that they was dealing with it on behalf of CD (claims direct) This company is based in Yorkshire. I didn't look at the T&C's before signing. So because of that I signed to say that this company that I didn't contact but which CD gave my information to would deal with my case. I didn't know they was a kind of search company that finds a solicitors who is willing to take on my claim and then for them finding me a solicitor I have to give them 40% of any damages I am awarded. So I'm now only going to get 60% of what ever the courts or solicitors award/get for me.

I didn't know about this until a few months down the line, but when I had my second accident my solicitor said she could deal with it and I would get 100% of my compo. I rang CD to ask what had gone on as they promised me a 100% payout with a no win no fee contract!! They said that they passed on my details to a 3rd party as they was not able to offer any help with making a claim.

I said from the start I would have been better doing it myself finding a solicitor rather than going to one of them ambulance chasing companies. This case mind has to be dealt with by September this year which ain't going to be easy if I'm up in London. I am not sure if to tell him why I'm going to London, just in case the other side don't turn round and say I had the accident to fund my gambling. Which was 100% not the case. I won't be that bothered even if I don't get anything as long as Matalan say sorry and are fined etc for their incompetence.




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