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Cant change temporary password


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#1 mcbootusian

mcbootusian

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Posted 19 August 2020 - 09:28 AM

Dear support,

 

What ever I try I cannot reset my password.

 

- I reset my account and I get a temporary password

 

- I successfully login using the temporary password

 

- I go to change my password, I enter the temporary password into the CURRENT password and I enter my new password into the two NEW password fields.

 

Every time it says current password is not correct.

 

Any ideas?

 

Thanks!






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