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"winzipxxx.exe is not a valid win32 application"


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#1 FruitEMU

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Posted 17 July 2018 - 07:43 pm

A new site supporter keeps getting this message when they download any files.

 

They think it's an issue with the site but their account has been tested and the problem was not found.

 

Does anyone know what the solution is?



#2 superbaron

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Posted 17 July 2018 - 08:27 pm

This is what is on the internet when you search for the problem.

 

The message "winzipxxx.exe is not a valid win32 application" indicates that the EXE file did not download completely. When Windows then tries to run what appears to be an executable file, it finds that it is not a valid Windows 32-bit application file due to the incomplete download.

We recommend that you:

  1. Delete the file you have downloaded
  2. Empty your browser's temporary file cache
  3. Download and save the EXE file for installing
  4. When the download completes, double click the file to begin installing

 

why is he getting this problem when the downloads are zip files.



#3 FruitEMU

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Posted 17 July 2018 - 08:48 pm


why is he getting this problem when the downloads are zip files.

 

A good question, I don't know the answer unfortunately. And instead of replying to the first support request when I respond, they keep opening new support tickets and ignoring my last reply or request for information.

 

Very tiring...



#4 superbaron

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Posted 17 July 2018 - 09:01 pm

Do you know what program they are using to unzip the files. I use 7 zip it is a fantastic program for unzipping the zip files they can get from 

www.7-zip.org/download.html website.



#5 FruitEMU

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Posted 17 July 2018 - 11:06 pm

Do you know what program they are using to unzip the files. I use 7 zip it is a fantastic program for unzipping the zip files they can get from 

www.7-zip.org/download.html website.

 

I can only assume they are using Winzip.






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