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Verification issue with Hotmail/Microsoft and other free email addresses.


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#1 aaamusements

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Posted 05 October 2014 - 07:32 AM

There seems to be an ongoing issue for users signing up with Microsoft email addresses (Hotmail/Outlook/Live/MSN) and some other "free" email addresses not receiving the verification email.

#2 letmein

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Posted 05 October 2014 - 07:54 PM

Tried them all, nothing beats Gmail.



#3 fruitman69

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Posted 05 October 2014 - 08:36 PM

Erm, lots beats Gmail if you need to send password protected zips,  exe files  and several other types of file.

 

Like always it depends on personal requirements but for me Gmail is totally unusable, so to me everything beats Gmail  lol


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#4 aaamusements

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Posted 11 October 2014 - 07:26 PM

Issue with Microsoft email addresses should now be fully resolved.

#5 aaamusements

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Posted 01 January 2015 - 09:21 PM

Problems are again being experienced with certain "free" email addresses, and users not receiving the verification emails. Please note that verification emails are always sent, but they are simply not getting to you. The problem is not at this end...

Every so often I manually verify any genuine accounts that are still showing as requiring validation. If this doesn't happen, it's fine to politely ask me to verify it manually via the SUPPORT tab.

It's not OK to send rude, shouty messages telling me how shite it is that your account wasn't validated within 20 minutes of signing up.

Thanks.




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