7 replies to this topic

[andymagic10]

Hi all, just wondered if anyone else plays zynga poker on facebook? ive been playing for only 3 months and had constant scams ie: messages inbox stating ive won 2 000 000 chips with links etc, people stealing my chips!, and there has been a occasion when i had the best hand but i didnt win!!!!! hope you all dont mind me posting this but dont want anyone else to lose out.

[andymagic10]

just got this reply from them, i so angry!!

Hello Andy,

Thank you for contacting Zynga Customer Support.

After reviewing your account, I am unable to restore your claimed chips due to a violation on your account.

I have provided the violation below for your convenience:

Zynga has the absolute right to manage, regulate, control, modify and/or eliminate such Virtual Currency and/or Virtual Goods as it sees fit in its sole discretion, and Zynga shall have no liability to you or anyone for the exercise of such rights.

Transfers of Virtual Currencies and Virtual Goods are strictly prohibited except where explicitly authorized within the Service. Outside of the game, you may not buy or sell any Virtual Currency or Virtual Goods for "real world" money or otherwise exchange items for value. Any attempt to do so is in violation of these Terms and may result in a lifetime ban from Zynga Service and possible legal action.

If you have recently received a message that you are already connected to a server or any other unexpected experiences signing in, please clear your cache and change your passwords now.

Please be sure to collect your winnings before leaving the table, and always click the Go to Lobby button when leaving a table. Also, remember to always log out of your social network account. We strongly recommend that you change your password now and regularly change it every few months.

I'm very sorry for the disappointment, Andy. Please be sure to follow our Terms of Service for uninterrupted game play.

Edited by andymagic10, 04 July 2010 - 11:13 PM.

[fruitcrazy]

Lol dont even go there about zynga... they suspended my account and took 100million chips. For violating there terms of use! I have snt numerous emails and just get an automated response.

At least you get a real response lol i would suggest just to leave it and carry on as your will never get round to them.

[fruitcrazy]

It didnt click on any of them emails lol they just suspended my account. I won a 40mill pot and took 20 mill from one person and that was all of his chips, so i can only assume that he has reported me saying i have hacked his account etc.

[xvxvx]

It didnt click on any of them emails lol they just suspended my account. I won a 40mill pot and took 20 mill from one person and that was all of his chips, so i can only assume that he has reported me saying i have hacked his account etc.

why would he or you care that much about fake money play a site that dosent suck donkey balls and you wont have to worry about anything
unlike the micky mouse site i once beta tested stupidly with no own money my royal flush lost to 6 aces one of which i already had ..

[fruitcrazy]

I Dont know i have asked them how i violated there terms of use and all i get is the same reply. we have reviewed your account and the suspensions stand, you can reinstate your account with 10% of your chips stack back upto maximum of 1,000,000.

The funny thing is, is when i go to reinstate my account i cant, it just says its being reviewed and will take 72 hours. that was 3 weeks ago lmao.

Iv started a new account on my other profile, the only thing im annoyed about is, all the challenges i had completed etc.