24 replies to this topic

[tara10825]

Hi i have been hit with a Trojan virus i have tried Trojan hunter trojan remover
i have norton and AVG 7.5 and i still cant get rid of this virus its totaly fcuked my pc up any help would be great. I was going to try system restore but i cant find my xp disk.HELP HELP

[WARNEZ]

If Norton detects the virus it should be able to remove it if you do a full system scan in safe mode.

I use Norton Goback which is an awesome piece of kit if you suddenly get a virus.

If you havent tried the above do that first.



Regards


Warnez

[VampUK]

Also turn off system restore before you boot into safe mode.

[£6 In Tokens]

Tara,

Take no chances if you do not know what you are doing. Take it to a professional computer shop and let them remove it for you for a small charge, as it is probably likely you may have more than 1 virus that was undetectable by you antivirus software (assuming this as it did not detect the Trojan Horse).

:devil:

[ady]

Your AV a 'proper' version...........

A hacked version is obviously insecure.

Try Trend Micro


Trend Micro HouseCall - Free Online Virus and Spyware Scan

Run a full scan, and as Vamp said get rid of that restore...any virus etc's backed up!

[Jimmy_mac]

what a lovely plethora of ideas, so far we have use norton, turn off system restore, take it to a pro and then use trend micro on it

Dont you just love it when heads come together for as solution

ok my advice is a little different again so i'll put it to you if you wish to choose what to do.

My advice is go to Computer Forum Computer Forum and post a thread in the computer security section. Theres a member there that generally keeps up to date on things and he is pretty much an expert on spyware and such. If anyone can sort it he can.

I could run you through it all here but i would guess that you will get a multitude of conflicting ideas and not really get to a solution. This lad over at computerforum will ensure you are clean

(bear in mind he does live in AUS so might take a little while for him to respond)

[ady]

Nowt wrong with Trend Jimmy....you used it before?

[ady]

Again, turn off System restore...Run Trend........Buy a proper AV.......create a new restore point.

[tara10825]

Running trend now its been saying idle for about 20 mins???
I have disabled restore how do i create a new restore point? thanks guys.

[ady]

Trend needs to install some (SAFE) software..........it will remain idle but it gets going.

All in all it'll take a good 2 hours to complete.


System restore....start>progs>access>sys tools>restore

[jamesb99_1999]

The main thing is stick it in safe mode..

Delete all your temp files.
Delete all cached internet pages (use disk cleanup for these two tasks if you don't know how to do it manually).
Turn off Backup.
optional:Remove everything from Startup in your programs
optional:Remove everything from Run in Registry
Run SpybotSD (free)
Run AVG anti Spyware (free)
if you are still having a problem then you need to re-install your machine.

[Gazeyre1966]

Programmes I use and run weekly. Keeps my PC, as crap as it is, totally clean and never had a problem despite dodgy surfing.

AVG Anti-Virus v 7.5
Spybot
C Cleaner
Easy Cleaner
Trend Micro House Cleaner (If AVG doesn't pick it up).

Sorted

[Sunistra]

The Pirate Bay - The worlds largest BitTorrent tracker untill u find that xp disk there lots on that site try and get the new last xp
the go back excellent program norton ghost hirens boot cd has this on along with load offline virus scaners and such Hiren's BootCD ~ Download Hiren's BootCD 9.2

[ady]

The Pirate Bay - The worlds largest BitTorrent tracker untill u find that xp disk there lots on that site try and get the new last xp
the go back excellent program norton ghost hirens boot cd has this on along with load offline virus scaners and such Hiren's BootCD ~ Download Hiren's BootCD 9.2

Any crackable softwares not safe in my opinion.......speaks for itself don't it?

[Jimmy_mac]

this was my point about so many people throwing around ideas ady, whilst your adivce might be prefectly sound and work, theres just too many people throwing about other ideas and confusing the matter in my eyes.

[tara10825]

I have tried nearly all the options you all said and i still cant get rid so i am just going to do a new install and format the whole pc with new os i have wanted vista for a while so i will go out and buy it i think. Thanks all for you help.

[todd1970]

Any crackable softwares not safe in my opinion.......speaks for itself don't it?

Agree with ye on this one Ady..downloaded an anti-virus prog that told me to disable any current ant-virus software i already had..as this one was gonna overwrite it.

That should have raised my suspicions (spelling ?) but i went ahead anyway and installed it..totally fooked ma pc up big time and had to end up formatting.

So from now on ill be sticking with what ive got..90% of torrents will be "safe" to use..but that other 10%..well..you know

[tara10825]

I have finaly got rid i used spybot search and destroy and its all clean now.
I am going to buy real version of AVG tomorrow thanks all

[Gazeyre1966]

this was my point about so many people throwing around ideas ady, whilst your adivce might be prefectly sound and work, theres just too many people throwing about other ideas and confusing the matter in my eyes.

Jimmy, it's a forum mate, where people have different ideas, solutions. You are free to choose the ones you want to use.

The ones you don't want to use...then don't use 'em.

[Gazeyre1966]

I have finaly got rid i used spybot search and destroy and its all clean now.
I am going to buy real version of AVG tomorrow thanks all

I did tell ya Tara. Spybot is the dogs nuts

AVG is the cats whiskers.